Payment Policy

Last Updated: 25 April 2026

This Payment Policy explains how payments are accepted and processed by I Gird Holdings (PVT) Ltd through our website.

1. Accepted Payment Methods

We accept the payment methods displayed at checkout. Online card payments may be processed through a secure third-party payment gateway.

Available payment methods may change from time to time.

2. Payment Security

Online payments are processed through a secure payment gateway. Sensitive card details such as full card number, CVV, and authentication data are not stored by I Gird Holdings (PVT) Ltd on this website.

Customers should ensure that their payment information is accurate and that they are authorized to use the selected payment method.

3. Payment Confirmation

After a successful payment, the customer may receive an order confirmation, payment confirmation, or transaction reference.

A successful payment message may include a transaction reference for customer records.

4. Failed or Declined Payments

If payment is declined, fails, or cannot be completed, the customer may need to try an alternative card or payment method.

Orders may not be processed until payment is successfully confirmed.

5. Duplicate Payments

If the customer believes a duplicate payment has been made, they should contact us immediately with the order number, payment date, amount, and transaction reference.

We will review the payment status and take appropriate action.

6. Currency

Payments are processed in the currency displayed at checkout unless otherwise stated.

7. Fraud Prevention

We reserve the right to cancel, hold, or request additional verification for any order or payment that appears suspicious, incomplete, unauthorized, or potentially fraudulent.

8. Contact Us

For payment-related questions, please contact:

I Gird Holdings (PVT) Ltd
Email: info@igridholdings.com
Phone: 070 777 6676
Address: 202/1/B Ranala Road, Habarakada, Homagama, Sri Lanka