Terms and Conditions

Last Updated: 25 April 2026

Welcome to I Gird Holdings (PVT) Ltd. These Terms and Conditions govern your use of our website, products, services, quotations, orders, and online payment facilities.

By browsing our website, placing an order, requesting a service, submitting a form, or making a payment through our website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or proceed with payment.

1. Company Information

Company Name: I Gird Holdings (PVT) Ltd
Email: info@igridholdings.com
Phone: 070 777 6676
Address: 202/1/B Ranala Road, Habarakada, Homagama, Sri Lanka

2. Products and Services

We provide the products and/or services displayed on our website. All information, descriptions, prices, specifications, and availability are provided in good faith.

We reserve the right to update, change, suspend, or discontinue any product or service at any time without prior notice.

3. Pricing

All prices displayed on the website are shown in the applicable currency unless otherwise stated. Prices may be changed without prior notice.

The final payable amount will be displayed before the customer confirms the order or proceeds to payment.

4. Orders and Payment

Customers may place orders or make payments through our website using the available payment methods.

Online card payments are processed through a secure third-party payment gateway. Payment confirmation does not automatically guarantee acceptance of an order or service request. We reserve the right to verify order details, customer information, product availability, service availability, and payment status before confirming an order.

5. Customer Responsibilities

The customer is responsible for providing accurate and complete information, including name, billing details, contact details, delivery details, and any other information required to process the order or service request.

I Gird Holdings (PVT) Ltd is not responsible for delays, delivery issues, failed communication, or service issues caused by incorrect or incomplete customer information.

6. Cancellations

Customers may request cancellation by contacting us as soon as possible using the contact details provided on this website.

Cancellation approval depends on the order status, service status, product preparation status, delivery status, and any costs already incurred.

7. Refunds and Returns

Refunds and returns are handled according to our Refund and Returns Policy. Customers should read the Refund and Returns Policy before placing an order or making payment.

By proceeding with payment, the customer confirms that they have read and accepted our Terms and Conditions, Refund and Returns Policy, Privacy Policy, Shipping and Delivery Policy, and Payment Policy.

8. Delivery or Service Fulfilment

Delivery timelines, service timelines, or completion dates may vary depending on product availability, service availability, location, public holidays, courier delays, customer availability, and other operational factors.

We will make reasonable efforts to deliver products or complete services within the estimated timeframe, but we are not liable for delays caused by circumstances beyond our control.

9. Website Content

All text, images, graphics, branding, logos, designs, and other content on this website are owned by or licensed to I Gird Holdings (PVT) Ltd, unless otherwise stated.

Customers may not copy, reproduce, distribute, or use our website content without written permission.

10. Limitation of Liability

We make reasonable efforts to ensure the accuracy and security of our website. However, we do not guarantee that the website will always be available, error-free, uninterrupted, or free from technical issues.

To the maximum extent permitted by law, I Gird Holdings (PVT) Ltd shall not be liable for indirect, incidental, or consequential losses arising from the use of this website, payment gateway, products, or services.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page with the latest effective date.

Continued use of the website after changes are published means the customer accepts the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

I Gird Holdings (PVT) Ltd
Email: info@igridholdings.com
Phone: 070 777 6676
Address: 202/1/B Ranala Road, Habarakada, Homagama, Sri Lanka